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Automations

Automate Everything. No Code Required.

Rule-based automations that trigger on messages, conversations, and contact changes. Multi-step macros for one-click agent workflows. No developers needed.

Safqai includes a powerful no-code automation engine. When a message arrives containing 'pricing', automatically assign to your sales team. When a conversation is resolved, fire a Meta CAPI event. When a label is added, send a follow-up campaign. Combine any condition with any action. Message content, channel, status, labels, custom attributes. Macros let your agents execute multi-step workflows in one click: assign + label + reply + resolve.

No code
Multi-condition rules
One-click macros
Webhook actions

Key Capabilities

  • Trigger on: message created, conversation created, conversation updated. React to any event in real-time.

  • Match on: message content (keywords), channel, status, labels, custom attributes, team, assignee. Combine multiple conditions.

  • Assign agent/team, add label, send message, send email, resolve, mute, snooze, fire webhook, trigger CAPI event. All automated.

  • Agents create multi-step action sequences: assign + label + template reply + resolve. Execute complex workflows in one click.

  • Reusable message templates with variables. Type '/' to search and insert. Rich text support with contact variable substitution.

  • Send data to any external system when conditions are met. Connect Safqai to your existing tools and workflows.

Pricing

Simple pricing. Powerful AI.

Every plan includes AI conversations, message credits, and lead qualification. Scale up for advanced features like vision AI, voice notes, and custom models.

MonthlyYearly

Starter

$49/mo

1,000 credits/mo

contacts
1,000
agents
3
WhatsApp numbers
1
  • 1,000 message credits/mo
  • AI agent on 1 channel
  • Knowledge base (100 pages)
  • Intelligent conversations
  • Auto lead qualification
  • Team inbox & CRM
  • Basic campaigns
  • Email support
Most Popular

Growth

$99/mo

2,500 credits/mo

contacts
5,000
agents
10
WhatsApp numbers
3
  • 2,500 message credits/mo
  • Everything in Starter
  • AI on all channels (WA + IG + FB)
  • Unlimited knowledge base
  • Voice note transcription
  • Visual product matching
  • Smart escalation & handoff
  • Priority support

Business

$199/mo

6,000 credits/mo

contacts
25,000
agents
25
WhatsApp numbers
10
  • 6,000 message credits/mo
  • Everything in Growth
  • Advanced AI conversations
  • Customer memory across chats
  • Instagram comment-to-DM
  • API access & Meta CAPI
  • Advanced analytics
  • Phone support

Agency

Custom

Custom credits/mo

contacts
Unlimited
agents
Unlimited
WhatsApp numbers
Unlimited
  • Custom message credits
  • Everything in Business
  • Premium AI engine
  • AI lead generation & prospecting
  • White-label branding
  • SLA guarantee & 99.9% uptime
  • Dedicated account manager
  • Custom integrations

Ready to let your AI handle it?

We build and configure the whole platform around your business.

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